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Return Policy: No Returns Of Non-Defective Products. All Sales Final. We do not accept returns of non-defective merchandise.  All tubes are guaranteed against failure for thirty days from shipping date. We do not guarantee tubes against electrical or mechanical abuse, breakage, microphonicity, "noise", failure to meet testing/matching standards on any equipment other than our own or any other conditions we decide are outside the scope of our limited warranty. We offer replacement or refund, our choice, if a tube fails in normal service excluding abuse. Customers are responsible for all shipping charges.

Cancellation Policy: There Is A Non-Refundable 40% Charge For Cancelled Special Orders. In some cases special order items can take in excess of three months or more to ship. Pre-payment for special order items is required in full. 

Limited Warranties: Subject to the limitations set forth in this Agreement, Angela Instruments LLC agrees to transfer to Customer, at the time of sale and to the extent transferable, whatever warrantees Angela Instruments LLC receives from the manufacturers of the product(s) Angela Instruments LLC sold to Customer, if any. Moreover (and subject to the limitations herein), all tubes sold by Angela Instruments LLC are warranted by Angela Instruments LLC against failure for 30 days from the shipping date. However, the limited warranties set forth herein do not cover defects, damage or failure caused by: 1) a defect or failure in any product not supplied by Angela Instruments LLC; 2) use of the Product for a purpose or in a manner for which the product was not intended or designed; 3) improper handling by any other person or entity; 4) improper storage, installation, maintenance, alteration, modification or repair by any other person or entity; 5) abuse, abnormal use or accidents;  6) post-delivery breakage of any vacuum tubes; or 7) and the other limitations or exclusions set forth by the manufacturers with respect to any warranties extended by them.

 

Disclaimer Of All Other Warranties: Angela Instruments LLC does not extend and in fact expressly disclaims any and all other warranties of any kind, express, implied, statutory or otherwise including but not limited to the implied warranties of merchantability and fitness for a particular purpose. 

Limitation Of Liability: Angela Instrument's liability on any claim for loss or damage arising out of or connected in any manner with the supplying of any products or services hereunder, or the sale, resale, operation or use allocable to such products or part thereof involved in the claim, whether based on contract, warranty, tort (including negligence and for property damage and death) or other grounds, shall not in any event exceed the price allocable to such products or part thereof involved in the claim, regardless of cause or fault. In no event shall Angela Instruments LLC be responsible to customer or any third party for any consequential, incidental or indirect damages, including but not limited to loss of profits, revenues, sales, data, business goodwill or use, even if Angela Instruments has been advised of the possibility of such loss or damage. The parties agree that without this limitation of liability, Angela Instruments LLC would not have agreed to the price or terms and conditions of this agreement. The limitation of liability set forth herein applies both to products and services purchased or otherwise provided hereunder. In no event shall Angela Instrument's liability exceed the price of the products and services purchased or otherwise provided. 

 

If and to the extent Angela Instruments LLC provides Customer with advice or other assistance concerning any products supplied hereunder, or any equipment, system or the like in which the product may be installed, Angela Instruments' giving of such advice or assistance will not subject Angela Instruments LLC to any liability, whether based on contract, warranty, tort (including negligence) or other grounds.

 

No Use As Critical Components: The products sold by Angela Instruments LLC are not authorized for use in high risk applications, including but not limited to, life safety, life support, life-sustaining, surgical, human implant, nuclear or aircraft applications, or for any use or application in which the failure of a single component could create a situation in which property damage, personal injury or death is likely to occur. Customer assumes all risk and liability for use of Angela Instrument's products in any such applications and agrees to indemnify and defend Angela Instruments LLC against any and all damages, costs and expenses that may be incurred, including without limitation attorneys fees and costs relating to any lawsuit or threatened lawsuit, arising out of the use of products in unauthorized applications. 

Important Warning: Some of the products we sell including but not limited to audio amplifiers, transformers, capacitors and electron tubes are operated at high voltages that can cause serious injury or death if safe work practices are not heeded. Do not attempt to build, repair, modify, test, calibrate, operate, transport, store or even touch electronic equipment unless you have been trained to do so by a qualified professional technician. If you have any doubts whatsoever about your ability to safely use any of the products we sell consult with a professional technician in your area prior to purchase.



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